Employee Benefits

For more information

Linda Johnson (HR-Benefits Coordinator)
Detyens Medical Center building
(843)747-3194 (fax)

401k Retirement Plan

South State Retirement Plan Services
2430 Mall Drive, Suite 360
Charleston, SC 29406

1-866-679-7077 (toll free)

Medical Insurance

Contact for plan providers, correspondence, claims, & questions:
BlueCross BlueShield of South Carolina – PPO
PO Box 6000 Greenville, SC 29606-6000

Customer Service: 1-800-922-1185

PPO Network Providers: 1-800-810-2583

Essential Advocate: 1-888-521-2583

Precertification: 1-800-334-7287

Mental Health and Substance Abuse Precertification: 1-800-868-1032

Your Network Provider must call Precertification: Preauthorization required for some outpatient procedures and all hospital inpatient admissions. Report all emergency admissions within 24 hours. MRI/MRA/PET/CT and radiation oncology therapy will require authorization to ensure benefit payment. Failure to do so may affect benefits. In an Emergency seek care immediately, then call your primary care doctor as soon as possible.

BCBS of SC website: www.SouthCarolinaBlues.com

View plan providers

View the status of your claim

View the status of your deductible and out-of-pocket maximums

Order I.D. cards

View and electronic version of your summary plan description

Contact for Prescriptions (correspondence, claims, & questions):

CAREMARK-Pharmacy Administrators

Pharmacy Customer Service: 1-888-963-7290
RxBIN: 004336 RxPCN: ADV RxGRP: SCB15

Notice of Privacy Practices

Dental Insurance


Customer Response Unit: 800-541-7846

Submit Claims To:
PO BOX 981572
EL PASO, TX 79998-1572

PROVIDER SELECTION: You can generally reduce your out-of-pocket expenses if you use a network provider.  To find a PPO network dental provider in your area, consult your directory , visit www.GuardianAnytime.com, or call the toll free number.

See your benefits booklet for description of benefits, terms and conditions, limitations and exclusions of coverage.

Vision Insurance

Guardian Vision Insurance-VSP network

Customer Service 1-877-814-8970

Guardian website: www.GuardianAnytime.com

Using your benefits:

Choose a VSP Choice Network doctor online or by phone

Make an appointment and let them know you are a VSP member

Voluntary Short Term/Long Term Disability & Life Insurance

Guardian Insurance

Customer Service 1-877-814-8970

Guardian website: www.GuardianAnytime.com


1670 Drydock Avenue
Building 236, Suite 200
North Charleston, SC 29405-2121 USA

Phone: 843-308-8000
Fax:  843-308-8059
E-mail: drydock@detyens.com