For more information
Linda Johnson (HR-Benefits Coordinator)
Detyens Medical Center building
401k Retirement Plan
2430 Mall Drive, Suite 360
Charleston, SC 29406
1(888)321-401k (toll free)
Cigna-Open Access Plus- Multiplan
PO Box 182223 Chattanooga, TN 37422-7223
Your Network Provider must call the 1-800-244-6224 number to pre-certify inpatient admissions (See Plan Document). Failure to do so may affect benefits. In an Emergency seek care immediately, then call your primary care doctor as soon as possible.
You can also find the above information on the back of your medical card.
Cigna website: www.cigna.com
- View plan providers
- View the status of your claim
- View the status of your deductable and out-of-pocket maximums
- Order I.D. cards
- View and electronic version of your summary plan description
Contact for Prescriptions (correspondence, claims, & questions):
RXBIN017010 RXPCN02150000 MULTIPLAN 1-800*244-6224
PO Box 8690
St. Louis, MO 63126
1(800)335-8266 (toll free)
Cigna Vision Insurance 1-877-478-7557
Claims to: PO Box 992561 Sacramento, CA 95899-7561
Voluntary Short Term/Long Term Disability & Life Insurance
Lincoln Financial Group
For real time employee information and benefit administration
Customer Service Contact Center: 1-800-423-2765
Press option 1 for claims. Press option 2 for administration and other questions.
We are available Monday-Thursday 7-7 CST and Friday 7-5 CST
To File a STD or LTD claim by phone:
Contact the call center at: 1-866-783-2255
There will be further steps to be completed once the initial phone contact has been made. Your doctor will need to provide an attending physicians statement to complete the process for approval. The call center may fax the forms to your physician. Have your doctors contact information ready to provide to the call center.
Customer Service is our mission – one of our products – delivered to you in real-time, every time any way you want it. We believe to deliver the best customer service experience in the insurance industry, we have to hold ourselves to the highest possible standards. We believe customer service is proactive… it happens before anything goes wrong.
Lincoln Financial Group is the marketing name for Lincoln National Corporation and its affiliates.
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CURRENTLY AT DETYENS